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Returns & Exchange

  • The PhoneMarket are confident you will be highly satisfied with your order.
    However sometimes things can go wrong, so we offer a refund and exchange service.
    If you wish to return/exchange an item:
  • We offer a no-quibble 14 day returns/exchange policy on items that are still new and unopened. Simply e-mail us first saying you are returning your order and whether you wish to exchange for another item or are requesting a refund.
  • You are liable for the postage costs of returning any items, and the costs of re-shipping any exchanged goods.
  • Your exchange/refund will be processed upon receipt of receiving your returned items. If the item is still deemed new and unopened the refund/exchange will be processed within 72 hours.
  • Refunds via PayPal will either returned to your debit/credit card or returned to your PayPal account. If paying by Debit or Credit Card, the refund will be applied onto your card.